The trolley, bucket and caddy are cleaned, organized and made. K to 12 basic education curriculum technology and livelihood education learning module household services exploratory. Through this free course you will learn the key skills necessary to become an effective supervisor. The paya module 1, produced by the massachusetts department of social services, contains general information by topic and various assessment tools and learning exercises. Guidelines for unified excellence in service training. Topicmodule duration in hours key learning outcomes corresponding nos code 1. Guest room cleaning, housekeeping trolley arrangement and organizing of service stations. Endings and transitionsmanaging staff retention, satisfaction, and separation. Navigate to the housekeeping section by clicking on the dustpan and brush icon in the top right part of the menu bar.
Module 7 is a resource guide for washington state services. Housekeeping room attendant training program overview 1 modules lessons essential skills 1. Birth to three and one index card to each participant as they arrive. Jun 05, 2017 in our intensive housekeeping training course, we take each course participant through a range of detailed modules. The tools of the trade will make or break a housekeeper.
This module is an exploratory and introductory course on household services which leads you to household services national certificate level ii nc ii1. If you can keep a team productive and working well, you will see the benefits affect your entire organisation. Types of kitchen cleaning chemicals suma diversey d1 to d10 types of maintenance work. It may also be used alone to explain the basic principles and practices of early intervention. Results are visible to everyone insiders and outsiders 5. A person who has achieved this qualification is competent to be employed as a junior cleaner, assistant cleaner, assistant public area cleaner, cleaner, public area cleaner, attendant, roomcabin attendantroom maid, laundry attendant, housekeeping attendant and butler. The novels narrator and protagonist, ruth, introduces herself and describes the complex organization of her family. Slide 20 of 21 sanitation and hygiene breakout session look at the photographs in the handout and record as many sanitation and hygiene issues as you can. Types of containers, bins and trolleys used in housekeeping. The writer hopes that this final project report can be used as an additional reference to improve the quality of the housekeeping department of novotel solo.
She and her sister, lucille, grew up mostly under the care of their grandmother mrs. Guest rooms, room components and key 43 table of contents about. The preparatory and beginning phases of child welfare supervisionmodule 2. Laundry, laundry equipment, maintainting linen room and linen 38 box 14, 6. Dec 06, 2015 on this page you can read or download past papers for city and guilds housekeeping level 2 in pdf format. This module covers the competencies required to gain knowledge of types and usages of protective finishes. Providing housekeeping services beta 1 of 6 updated. Certifcate course in housekeeping curriculumsyllabus this program is aimed at training candidates for the job of a housekeeping supervisor, in the tourism and hospitality sectorindustry. These modules were designed based on input gathered during focus groups with program administrators, tta providers, early educators, and family. By the end of this training, you will be able to do the following. Checkout clerk or cashier contacts the housekeeping department that a room became vacant and needs cleaning. Housekeeping department updates the room status from occupied to onchange and sends a room. Eventually, a training video aimed at cleaners will be produced as well, but.
On this page readers can obtain a list of training modules available on the cd. Aug 22, 20 k to 12 household services learning module 1. Hotel housekeeping i about the tutorial hotel housekeeping is an activity of keeping the hotel clean, tidy, and up to the highest standard of conduct. Supervision is not only an important skill, but rewarding as well. Floor cleaning and maintenance methods used in housekeeping. Setting the context this module explores the philosophical and research background that explains why functional, routinesbased outcomes and services are considered best practice and lays.
Clean public area front of the house 30 120 150 4 module 4. By the end of this training, you will be able to do the. Guest rooms, room components and key 43 table of contents about housekeeping room attendant curriculum 7 objective of the housekeeping learner manual 7 learning outcome of the training 7 career path 8 introduction 10 introduction of hotel 10 1. Past papers for city and guilds housekeeping level 2. Will demonstrate that janitors, custodians, and housekeepers may complete many different tasks. Introduction the hotel business provides job opportunities and every establishment has a constant need for a qualityoriented, efficient and effective workers guest room attendant gra is a major part of the. Money managementbudgeting, credits cards, taxes and buying a car. This module is an exploratory and introductory course on household services. In our intensive housekeeping training course, we take each course participant through a range of detailed modules. Tips for reducing strains, sprains, and falls while doing housekeeping and caring for clients participant handouts learning objectives.
K12 learning modules direct pdf downloads pinoy newbie. Read each module, answer the quiz questions, and submit the quiz questions online through the course webpage. Module 1 lesson 1 housekeeping linkedin slideshare. This bulletin provides information on 5 s good housekeeping techniques which can be used as a tool for systematic approach for productivity, quality and safety improvement in all types of business. Housekeeping room attendant training program overview. Carpet and floor cleaning equipment used in housekeeping. Understands how to apply, provide and manage anticipating of guess needs 3.
This tutorial introduces you to various concerns of hotel. Lean and environment toolkit january 2006 slide 5 5 the six pillars of 6s 1. Hospital and office operations become easier and safer 4. The procedure of cleaning guest rooms by the housekeeping department can be summarized in the following way. People take pride in their clean and organized workplace 7. In our intensive housekeeping training course, we take each course. Guest room cleaning, housekeeping trolley arrangement and organizing of service stations this module covers the competencies required to perform cleaning and servicing in a guest room and to manage the room attendant trolley. A person who has achieved this qualification is competent to be employed as a junior cleaner, assistant cleaner, assistant public area cleaner, cleaner, public area cleaner, attendant, roomcabin. The publications are available in pdf, ppt or html format. Health protection and occupational safety module 6. Introduction to housekeeping introduction to the sector and subsectors introduction to the trade importance and role. To present the problems and solutions of the housekeeping department of novotel solo. Hospital surfaces require regular cleaning and removal of dust. Assessment of personal competencies and skills pecs vis a vis pecs of a practicing entrepreneur employee 1.
Module 1 lesson 1 housekeeping free download as word doc. Ruth and lucille, though, enjoy the season, and go skating on the frozenover. It cover 3 common competencies in household services that a grade 7grade 8 technology and livelihood. This module is an exploratory and introductory course on household services which leads you to household services national certificate level ii nc ii 1. Tips for reducing strains, sprains, and falls while. Module 1 lesson 1 housekeeping bed bathroom free 30. Module 1 lesson 1 housekeeping bed bathroom free 30day. Deped tambayan tle learners module for housekeeping. This module contains training materials and activities for you to complete. The preparatory and beginning phases of child welfare supervision module 2. Using the right tools will allow for efficient and productive work.
Session objectives at the end of this session, you will be able to describe what a guest room attendant is identify the responsibilities of a guest room attendant. Click on the bookshelf icon of a training module heading to display the subheadings, or to return to the main headings. Outline the possible risks from reaching, pushing, and carrying while housekeeping and caring for clients. Visible results enhance the generation of more and new ideas 2. You may also select all the rooms by checking the box on the top of the page. Click on the icon of a subheading to obtain the concerned training modules. Grade 10 filipino learning module lm g10 filipino lm quarter unit 1.
Yes, we are in the process of building an extension to the splash page for the housekeeping module to explain how to get started. Housekeeping maintenance module campground manager. Clean public area back of the house 20 50 70 5 module 5. Housekeeping department updates the room status from occupied to onchange and sends a room maid to. Navigate to the housekeeping section by clicking on the dustpan and brush icon in the top right part of the menu. Household services 2 k to 12 technology and livelihood education welcome to the world of household services. Print or export the report generated to pdf excel file. Doc housekeeping nc ii providing housekeeping services to. Module 1 lesson 1 session objectives at the end of this session, you will be able to. K to 12 basic education curriculum technology and livelihood education learning module household services exploratory course grades 7 and grade 8 republic of the philippines department of education 2. Doc housekeeping nc ii providing housekeeping services. Feb 21, 2016 housekeeping surfaces with detergents is sufficien t in most circumstances. Well email you at these times to remind you to study.
The first options are the setup items that help the housekeeping module work best for your facility. If you dont see any interesting for you, use our search form on bottom v. The workplace gets cleaned up and better organized 3. Checkout clerk or cashier contacts the housekeeping department that a room.
The housekeeping maintenance components can be found under the cm menu. Doc competency based curriculum housekeeping ncii bong. Chemical hazards from cleaning products 1 janitors, custodians, and housekeepers module 1 chemical hazards from cleaning products 2 this module. Separate what is needed in the work area from what is not. Professional and effective housekeeping services 1. As the winter goes by, lily and nona refuse to make friends in town or learn how to cook, and complain often of arthritis pain. Describe what a guest room attendant is identify the responsibilities of a guest room attendant introduction the hotel business provides job opportunities and every establishment has a constant need for a qualityoriented, efficient and effective workers.
This bulletin has been prepared, without formal editing, by y. Explore on opportunities for housekeeping as a career personal entrepreneurial competencies pecs 1. This tutorial introduces you to various concerns of hotel housekeeping such as principles of housekeeping, types of cleanings, and standard operating procedures of cleaning. To present the importance of the housekeeping department of novotel solo. Managing diversity through the employment process module 5. This module specifically helps you with the following home management skills. Ppt janitors, custodians, and housekeepers module 1. On this page you can read or download past papers for city and guilds housekeeping level 2 in pdf format. Birth to three and one index card to each participant as. Understands daily, weekly, monthly cleaning and maintenance procedures and schedule 2. Slide 21 of 21 no analyst is having worksheets stps records. Chemical hazards from cleaning products 1 janitors, custodians, and housekeepers module 1 chemical hazards from cleaning products 2 this.
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